Privacy Policy for Surrey Airport Rides
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1. Introduction
At Surrey Airport Rides, we are committed to protecting your privacy and complying with UK data protection laws (UK GDPR) and local licensing regulations.
2. Information We Collect
To provide our airport transfer services, we collect:
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Contact Details: Your name, phone number, and email address.
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Journey Details: Pickup point, drop-off point, date, time, and flight numbers (for monitoring arrivals).
3. Legal Obligation & Data Retention
As a licensed Private Hire Operator in the UK, we have a legal requirement under the Local Government (Miscellaneous Provisions) Act 1976 to keep a record of every booking for at least 12 months. These records must include your name, contact number, pickup point, and destination. This is a mandatory safety and regulatory requirement.
4. How We Use Your Data
We use your information only to:
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Process and confirm your booking.
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Provide necessary journey details to your assigned driver.
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Comply with statutory inspections by local licensing authorities.
5. Data Sharing
We do not sell your data. We only share it with:
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Your Driver: Only the information needed to complete your trip.
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Authorities: If requested by the Police or Licensing Officers as required by law.
6. Your Rights
You have the right to access the data we hold about you. Please note that while you can request data deletion, we are legally unable to remove booking records before the mandatory 12-month period has expired due to our licensing obligations.
7. Contact Us
For any questions regarding your data, please contact: [Ide írd az email címed vagy telefonszámod]
Last updated: 06.04.2026